Services
back
AwindRow offers a wide
range of consulting services to Federal, state, and local government,
designed to help your agency make the most effective use of
technology.
(Brochure)
Services for Tidemark Advantage Users.
Case
type implementation for Accela
Tidemark Advantage ® systems.
Our
20 years' experience with the Tidemark system means that we
are uniquely qualified to work with your staff to develop new case
types, modify existing ones, and plan the migration of other
departments' business processes into the Tidemark system.
Click here for a
list of some of the types of agencies with which we have worked.
Business
performance management (BPM) analysis.
Even with an automated system, your agency business processes
can be streamlined to function more effectively, reduce processing
time, improve revenue recovery, and provide better customer service.
AwindRow
can help identify issues and recommend opportunities for
maximizing the use of your system.
Click here for a PDF file describing our BPM services.
GIS/business
process integration strategies.
Many agencies have a treasure trove of GIS data, but some operating
departments may not be using the data effectively for their day-to-day
activities. AwindRow can help identify where the "disconnects" are,
and plan cost-effective strategies for improving the utilization of
your GIS.
User
training & documentation.
AwindRow can provide training (end user, system administrator, and
designer) for your Tidemark Advantage users. User
documentation can be customized
for different departments and
specific groups of users (for example, permit counter staff,
inspectors, planners).
System
migration strategies.
At some point, every agency faces questions about system migration.
Should you continue to upgrade the existing system? Switch to a new
one? Move from an in-house system to a commercially-available,
off-the-shelf (COTS) system?
AwindRow can help plan a migration
strategy for the future, taking into account your changing
department requirements, existing data structures, business forms,
management reports, peripheral systems, technology platforms, and product
offerings from major vendors. We can help plan the
detailed evaluation that's needed to be sure that the important functionality
in your existing system gets migrated to the new system.
Accela
Tidemark Advantage is a registered trademark of Accela, Inc.
|
